General Manager - High-Growth DTC Women's Health Brand (Bali, Indonesia)

Join a revolutionary nine-figure, founder-led direct-to-consumer (DTC) women's health brand as their General Manager and play a pivotal role in shaping the future of women's wellness. This is a rare opportunity for an execution-focused operator to lead a high-growth brand in Bali. You'll be part of a dynamic team that is transforming the women's health industry with innovative products and a customer-centric approach.

As the General Manager, you'll oversee all aspects of the business, from operations and logistics to marketing and customer service. You'll work closely with the founder to drive strategic initiatives and ensure the brand's continued success. This role offers a unique chance to make a significant impact in a rapidly growing market, with the potential for substantial rewards.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations, including inventory management, logistics, and supply chain optimization using tools like SAP and JDA.
• Lead and develop the marketing team, creating and executing campaigns that drive customer acquisition and retention using platforms like Google Ads, Meta Ads, and email marketing tools such as Mailchimp.
• Manage the customer service team, ensuring high levels of customer satisfaction and loyalty through the use of CRM systems like Salesforce.
• Collaborate with the founder to develop and implement strategic initiatives that drive business growth and innovation.
• Monitor and analyze key performance indicators (KPIs) to identify trends and opportunities for improvement using data analytics tools like Google Analytics and Tableau.
• Build and maintain strong relationships with key stakeholders, including suppliers, distributors, and partners.
• Ensure compliance with all relevant regulations and industry standards, including those related to women's health and wellness.
• Represent the company at industry events and conferences to build brand awareness and thought leadership.

🎓 Kualifikasi & Syarat

• Proven experience as a General Manager or similar role in a high-growth, direct-to-consumer business, preferably in the women's health or wellness industry.
• Strong operational and strategic leadership skills with a proven track record of driving business growth and innovation.
• Deep understanding of e-commerce, digital marketing, and customer service best practices.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with key stakeholders.
• Proficient in using industry-standard tools and software, including SAP, JDA, Google Ads, Meta Ads, Mailchimp, Salesforce, Google Analytics, and Tableau.
• Bachelor's degree in Business Administration, Marketing, or a related field. Advanced certifications in project management (PMP), digital marketing (Google Analytics Certified, HubSpot Inbound Certified), or supply chain management (APICS) are a plus.
• Minimum of 8 years of experience in a leadership role within a fast-paced, high-growth environment.
• Fluency in English and Bahasa Indonesia is required.

🛠️ Keahlian

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